Privacy Policy

Williams Lighting Control Services, LLC, doing business as Wilco Services ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. This policy is governed by the laws of the State of Texas.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Company or organization name
• Job title or role
• Any information you voluntarily provide through our contact form or direct communications

Automatically Collected Information

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on our website
• Referring website addresses

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To provide, maintain, and improve our services
• To communicate with you about projects, services, and updates
• To comply with applicable laws and regulations
• To protect our rights, privacy, safety, or property
• To analyze website usage and improve user experience

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. SMS and Mobile Messaging

If you provide your mobile phone number to us — for example, through our contact form, project intake process, or direct communications — you may receive text messages (SMS) from us related to your inquiry, project updates, scheduling, or service communications.

Message and Data Rates

Message and data rates may apply. Standard carrier message and data rates may apply to any SMS communications you receive from us. These charges are assessed by your mobile carrier and are beyond our control.

Messaging Frequency

Message frequency varies. We send text messages only as necessary in connection with your inquiries or active projects. We do not operate a recurring promotional SMS program.

Opt-Out

You may opt out of receiving text messages from us at any time by replying STOP to any message you receive. You may also contact us directly at [email protected] to request removal from our messaging list. After opting out, you may receive one final confirmation message. For help, reply HELP to any message or contact us via email.

Non-Sharing of Mobile Numbers

We do not sell, share, rent, or disclose your mobile phone number to third parties for marketing purposes. Mobile phone numbers collected by Wilco Services are used solely for direct communications related to your project or service request.

Employee Messaging (WLCS)

If you are an employee of Williams Lighting Control Services, LLC ("WLCS"), your employment with WLCS constitutes your consent (opt-in) to receive text messages and other electronic communications from WLCS that are related to business operations. These messages may include, but are not limited to, scheduling and dispatch updates, jobsite coordination, safety communications, and weather alerts.

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier and plan.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Texas Privacy Rights

Under the Texas Data Privacy and Security Act (TDPSA), effective July 1, 2024, Texas residents have specific rights regarding their personal data, including:

• Right to Access: You have the right to confirm whether we are processing your personal data and to access that data.
• Right to Correction: You have the right to correct inaccuracies in your personal data.
• Right to Deletion: You have the right to request deletion of your personal data.
• Right to Data Portability: You have the right to obtain a copy of your personal data in a portable and readily usable format.
• Right to Opt Out: You have the right to opt out of the processing of your personal data for purposes of targeted advertising, sale of personal data, or profiling.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 45 days as required by the TDPSA.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. If you disable cookies, some features of our website may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

10. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under this Privacy Policy shall be resolved exclusively in the state or federal courts located in Harris County, Texas.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: